PatientWorks expands into the office-based physician market with iQ Kiosk and POWERstation Cloud software.

CARY, NORTH CAROLINA – September 12, 2016— PatientWorks Corporation, a subsidiary of SalePoint, Inc. and a provider of healthcare self-service systems and patient flow management solutions, today announced that it has acquired the innovative iQ Kiosk and POWERstation Cloud software products from Unicomp Corporation of America (UCoA). The acquired software enables PatientWorks to expand its reach into the office-based physician practice marketplace.

 

“The new software adds to the current PatientWorks suite of patient self-service solutions,” said Larry Haworth, CEO of PatientWorks. “These unique cloud centric products provide productivity solutions to the office-based physician that reduces labor intensive processes. It delivers dramatic cost saving while enhancing accuracy and efficiency. These cloud empowered solutions are particularly effective for practices that don’t have, or don’t want to maintain, IT resources to support traditional on-premises implementations.”

iQ Kiosk is a web-based iPad check-in kiosk, where patients can simply sign in upon arrival at the physician’s office. It can service patients that have appointments or with walk-ins. Strong data analytics provide meaningful information to the practice regarding patient wait times and many other activities that impact the patient experience. The application of data analytics permits the practice to gain meaningful insights, and to better understand and improve practice performance. An iQ Kiosk deployment is easily justified by the significant return on a minimal investment.

As a complement to iQ Kiosk, the POWERstation Cloud solution automates front-desk patient registration with an efficient “hands-free” data input and verification process that improves staff productivity, reduces insurance claim denials, and establishes an effective patient payment and collection platform.

“We are pleased to provide PatientWorks with an impactful and cost-effective solution for the office based physician.” said Marty Kaplan, CEO of UCoA. “We believe that iQ Kiosk and POWERstation Cloud will provide PatientWorks with an opportunity for aggressive growth by expanding their market scope.”

About PatientWorks
PatientWorks® provides Self-Service Patient Check-in Kiosk and Tablet solutions. KioskWorks® provides a patient centric, customizable user touch screen environment for self-check-in, co-payment processing, interactive wayfinding, event calendar, patient education and fundraising opportunities. The Patient Xpress module captures electronic signatures as well as patient photos and scans insurance cards and/or driver licenses. The data is merged onto the healthcare provider’s forms and automatically sent to their imaging system and/or routed to the Registrar. Queue Navigator manages patient volumes, wait times and check in compliance, whether patients check in through KioskWorks® or directly with registration staff. Admitting personnel can manage patient check-in remotely in real-time at the department level or across the entire enterprise. CheckinWorks® offers healthcare providers the same functionality only on mobile tablets. For more information, please visit www.patientworks.com.

About UCoA
UCoA was founded in 1979 and since its inception has specialized in developing cutting edge technology solutions for the healthcare industry. UCoA’s principals average nearly 40 years of experience working with healthcare providers to improve productivity and profitability by applying solutions for document management, revenue cycle management, and patient access management. Its healthcare products are used by over 20,000 physicians in 35 states. For more information, please visit www.ucoa.com.

Contact:

Norman Snidow, VP Sales, PatientWorks
919-238-4754
nsnidow@patientworks.com

 

PatientWorks Corporation Achieves Certification for Imprivata PatientSecure Integration

FOR IMMEDIATE RELEASE                   

 PatientWorks Corporation Achieves Certification for Imprivata PatientSecure Integration

 Integrated solution allows for a single patient identifier across the healthcare

 enterprise for fast patient self-service check-in on PatientWorks kiosks and tablets

 CARY, NORTH CAROLINA – July 14, 2016— PatientWorks Corporation, a patient self-service check-in solutions company, today announced that it has successfully achieved Imprivata Ready! certification with the industry leading positive patient identification solution, Imprivata PatientSecure. The certification awarded by Imprivata® (NYSE: IMPR), the healthcare IT security company, covers the integration between PatientWorks’ self-service check-in solutions KioskWorks® and CheckinWorks® and Imprivata PatientSecure® to enable positive patient identification at self-service registration kiosks.

“Without the right tools in place to guarantee positive identification, healthcare will always be challenged to reap the full clinical and financial benefits of digital health technologies such as EHRs and self-service kiosks,” said Clay Ritchey, Chief Marketing Officer and GM of Imprivata PatientSecure Products Group. “By enabling deep integrations with these technologies, we’re ensuring that patients are accurately identified and experience the best possible patient registration workflows, ultimately improving patient adoption of self-service kiosks as well as patient safety and revenue cycle performance.”

Imprivata PatientSecure eliminates the need for providers and patients to input patient information manually by integrating with KioskWorks kiosks to make the single patient identifier available through kiosk registration. Kiosks identify patients through a palm vein scan, rather than requiring manual input of patient information, saving time and improving efficiency by eliminating the need for unnecessary paperwork.

“The use of biometric identification at registration kiosks is a great addition to our solutions and helps transform the entire registration and intake process,” said Larry Haworth, CEO of PatientWorks. “We have integrated the Imprivata PatientSecure palm-vein biometrics with our kiosks and tablet self-service check-in solutions, speeding the patient identification process and assuring positive patient identification. This improves patient safety, overall registration throughput, and ultimately, enhances the entire patient experience.”

Imprivata PatientSecure is the biometric patient identification platform that uses palm vein recognition biometrics to accurately identify patients. Through an easy enrollment process, Imprivata PatientSecure creates a 1:1 link between patients’ unique palm vein scans and their individual medical records. Once enrolled, a patient simply scans their palm and Imprivata PatientSecure quickly and accurately identifies the patient and automatically retrieves their unique medical record.

 

About PatientWorks

PatientWorks® provides Self-Service Patient Check-in Kiosk and Tablet solutions.   KioskWorks® provides a patient centric, customizable user touch screen environment for self-check-in, co-payment processing, interactive wayfinding, event calendar, patient education and fundraising opportunities. The Patient Xpress module captures electronic signatures as well as patient photos and scans insurance cards and/or driver licenses.   The data is merged onto the healthcare provider’s forms and automatically sent to their imaging system and/or routed to the Registrar.  Queue Navigator manages patient volumes, wait times and check in compliance, whether patients check in through KioskWorks® or directly with registration staff.  Admitting personnel can manage patient check-in remotely in real-time at the department level or across the entire enterprise.  CheckinWorks® offers healthcare providers the same functionality only on mobile tablets.  For more information, please visit www.patientworks.com.

 

About Imprivata

Imprivata® (NYSE: IMPR), the healthcare IT security company, provides healthcare organizations globally with a security and identity platform that delivers authentication management, fast access to patient information, secure communications, and positive patient identification. Imprivata enables care providers to securely and efficiently access, communicate, and transact patient health information to address critical compliance and security challenges while improving productivity and the patient experience. For more information, please visit www.imprivata.com.

iPartner-READY

PatientWorks Contacts:

Norman Snidow
 919-238-4754
nsnidow@patientworks.com

 

Imprivata Media Contacts:
John Hallock
617-615-7712
jhallock@imprivata.com

 

Kerry Pillion

781-761-1452

kpillion@imprivata.com

 

Imprivata Investor Contact:

Jeff Bray

781-761-1417

jbray@imprivata.com

PatientWorks Announces Marketing Agreement with McKesson Corporation for Self-Service Patient Check-in Solutions

Columbus, Ohio October 12, 2015 – PatientWorks Corporation, a leading provider of self-service patient check-in solutions, today announced that it has entered into a marketing agreement with McKesson Corporation. As part of the agreement, the KioskWorks® and CheckinWorks® solutions from PatientWorks will be integrated with McKesson’s Paragon®, HealthQuest®, and STAR® software products and offered by PatientWorks to McKesson customers.

“We are very excited about our new relationship with McKesson,” stated Larry Haworth, CEO of PatientWorks. “In addition to the enhanced integration with McKesson products, our solutions will be integrated with Imprivata PatientSecure®, a partner of McKesson, providing positive patient identification. Patient self-service solutions are being adopted by healthcare providers to improve patient satisfaction, speed check-in, and allow staff to quickly process more patients.”

The new relationship was announced at the McKesson Insight 2015 Conference in Nashville last month and was well received by McKesson customers who visited the PatientWorks exhibit.

About McKesson Corporation

McKesson Corporation, currently ranked 11th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. McKesson partners with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit www.mckesson.com.

About PatientWorks

PatientWorks Corporation provides Self-Service Patient Check-in Kiosk and Tablet solutions. KioskWorks® provides a patient centric, customizable user touch screen environment for self-check-in, co-payment processing, interactive wayfinding, event calendar, patient education and fundraising opportunities. The Patient Xpress module captures electronic signatures as well as patient photos and scans insurance cards and/or driver licenses. The data is merged onto the healthcare provider’s forms and automatically sent to their imaging system and/or routed to the Registrar. Queue Navigator manages patient volumes, wait times and check in compliance, whether patients check in through KioskWorks or directly with registration staff. Admitting personnel can manage patient check-in remotely in real-time at the department level or across the entire enterprise.

For more information on PatientWorks, please visit www.patientworks.com or call Norman Snidow, VP Sales at (919) 238-4754. Email nsnidow@patientworks.com.

 

PatientWorks Introduces Innovative Patient Experience Mobile Apps

PatientWorks today announced a strategic marketing agreement with Etelu Tech Co, a technology innovation company specializing in full service mobile web and application development with a focus in Healthcare and Education. The agreement provides PatientWorks with the ability to offer exciting new mobile apps for hospitals as an expansion of its leading patient facing solutions for the healthcare market.Mobile App Small Healthcarepowered-by-etelu-stacked_250px

The new iOS and Android apps allow health systems to brand a mobile app to improve the patient experience with the hospital and its services. The app includes such features as WayFinding individuals within the healthcare facility, Find a Physician, Find an Office, Find a Lab, My Chart to view test results, Symptom Checker, Surgery Tracker to view the Surgery Tracking Board, Foundation Giving, Events Lists, and Push Notifications. Advanced Location Triangulation with Blue Dot technology from CISCO provides enhanced WayFinding features.

The PatientWorks mobile apps are “Powered by eTELu®”. Etelu provides the hosting, application development, implementation services and support for the mobile apps. Rosemarie Francis, CEO of Etelu said, “We are excited to have a company with the depth of understanding of the overall healthcare market like PatientWorks as a partner and expect to see great synergies from our relationship.”
Larry Haworth, CEO of PatientWorks stated, “The addition of mobile apps for patients compatible with iPhone and Android mobile devices provides our customers with additional ways to connect with their patients. Improving patients’ experience and satisfaction has become even more important in today’s market and these apps fit nicely with our self-service patient check-in kiosks, WayFinding, and eForms solutions.”
About Etelu
Etelu is a technology innovation company specializing in full service mobile web and application development with a focus in Healthcare and Education. Etelu focuses on solving real world businesses problems with creative and cutting edge solutions. Etelu works closely with its clients to customize mobile apps for their unique environment. Etelu was a finalist for Best Mobile App in the 2014 Ragan’s Health Care PR and Marketing Awards. This is the second year in a row that Etelu’s healthcare app was recognized for innovation in media. Etelu is led by Rosemarie Francis, a 20 year industry veteran of integrated marketing, sales, business management and technical application leadership.

eTELu is the registered trade name of Etelu Tech Co.

SalePoint Introduces New Mobile Apps for Retail

SalePoint today announced a strategic marketing agreement with Etelu Tech Co, a technology innovation company specializing in full service mobile web and application development. The agreement provides SalePoint with the ability to offer exciting new mobile apps for retailers as an expansion of its leading retail technology solutions.RetailLocator-Find-Product-with-Bubble-web-800p-141121

The new custom branded App is designed to improve the customer experience, increase customer loyalty and enhance the retailer’s brand. Features include location analytics, shopper background data, push notifications, geofencing and the ability for shoppers to receive turn-by turn directions to find a department or an item on a shelf.

Features Include:

Find a Product – The app provides information about products and will navigate customers to the product location in the store.

Find a Department – The app enables customers to locate a department and will navigate  right to it.

Find a Store – The app enables customers to locate rtailer’s store location and navigate straight to it.powered-by-etelu-stacked_100px

Parking – Customers may check out a map to identify all public parking areas and to get information about where to park to visit the store.

Geofencing – Generate analytics and insights based on shopper location near and inside retail stores. Deliver relevant content to shoppers based on entering, moving about or leaving retail stores with geofencing triggers.

Special Offers – Retailers can  further utilize the geofencing feature to offer discounts for goods and services.

Shop by Departments – Customers can browse for products by department.

Other Items include:

Shopping Cart – check out and payment features for shopping in the app
QR Code Scanner – quick access to information
Recent News – provide the latest announcements about products
Transit Information – plan a route to a store location
And more…
Requirements
Compatible with iPhone, iPad and Android devices
iPhone: requires iOS 4.2 or later
Android: requires v2.3.3 or later

About Etelu

Etelu is a technology innovation company specializing in full service mobile web and application development.  SalePoint’s subsidiary PatientWorks teams with Etelu on patient apps for the healthcare market. Etelu focuses on solving real world business problems with creative and cutting edge solutions. Etelu works closely with its clients to customize mobile apps for their unique environment.  Etelu was a finalist for Best Mobile App in the 2014 Ragan’s Health Care PR and Marketing Awards. This is the second year in a row that Etelu’s healthcare app was recognized for innovation in media.  Etelu is led by Rosemarie Francis, a 20 year industry veteran of integrated marketing, sales, business management and technical application leadership.

SalePoint Introduced Kiosk Solutions at the NRF Big Show in New York City

SalePoint exhibited at the NRF Annual Convention in New York in January, 2014.   SalePoint exhibited new functionality for our retail point of sale and corporate ERP solutions including integration with the Salesforce.com CRM application with our Trovato POS solution.  In addition, the company introduced KioskWorks, self-service retail kiosks that include wayfinding, customer queue management, payment on account, in-store coupons, digital signage and other features to enhance the customer experience in retail stores.

Paul Streicher, President and Managing Director of Retail for SalePoint, stated, “KioskWorks is a successful kiosk solution that has been implemented in the healthcare industry by our PatientWorks Subsidiary.  We are now modifying KioskWorks to fit the retail industry.   We will leverage our success with this powerful .NET application to help our retail customers improve their marketing, increase sales, and improve customer satisfaction.”

KioskWorks’ Wayfinding provides customers with step by step directions on how to find the merchandise or locations in the store that they are seeking without the assistance of a sales representative. You invest heavily in visual displays, signage, store layouts, and merchandise. Customers need to be able to find the merchandise they are looking for quickly and easily. In large stores or stores with complex layouts, this is often not easy and may frustrate customers. Our Wayfinding solution presents a graphical layout of the store and presents a visual image of a person navigating to that area from the current kiosk location, allows the customer to search for the department or merchandise area they are looking for and importantly provides multi-language support to allow you to serve the diversity of your customer demographics.

Print or email promotional coupons for customers based on their Wayfinding or other searches on the kiosk to promote merchandise in your store. The flexibility of KioskWorks allows you to establish workflows and rules on what coupons to present at what time. Drive additional business from customers who are visiting your store by offering them contemporaneous offers to buy more.  Capture email addresses for promotional coupon distribution and other marketing efforts.

Use dual displays on kiosks or wall mounted kiosks to provide videos and other messages to your customers as they shop in your store. Deliver your marketing messages clearly and effectively by developing content targeted to support your sales campaigns for seasons, holidays, or other promotions and to reinforce your theme with shoppers. A wide variety of hardware choices are supported to provide you with the most flexibility based on your store configuration.

In areas where customers queue to wait for certain services, such as layaway, merchandise pickup, customer service, repairs, or returns, provide your customers with information and a clear process to queue up for the service. KioskWorks provides Queue Navigator to manage and track customers being processed through by your services teams. Your service staff has a visual queue showing the individuals waiting for service and the length of time they have been waiting. Customers can be provided with wait ticket numbers or see a visual of the current queue. Management can easily see the number of customers in the queue and how long the wait times are. If the wait times exceed a designated threshold, staff can be alerted to bring in additional resources to service the waiting customers. Reports provide real time and historical data on service levels. Better manage your service area and improve customer satisfaction with Queue Navigator.

For more information on kiosks for retail, contact Norman Snidow, VP Sales at nsnidow@salepoint.com.

Do You Need To Replace Your Current POS Platform To Perform In Today’s MOBILE Era?

There’s no question that today’s retailers are embracing mobility to enhance existing workflows and to add new workflows.  The question is:  what is the best way to go mobile?  Add on to existing systems or replace them entirely?

We believe that the easiest and smartest way to add mobility is to “mobilize” your current retail software.  These counter-based systems have been tuned over many years for very high reliability, a full suite of capabilities, and deep integration into a retailer’s inventory and information systems.  Data security within the PCI Guidelines has also been achieved and built into the retailer’s security processes and confirmed by successful audits.  Making the current system mobile, and thus retaining all of these capabilities, is easiest done by using mobile devices that run your current operating system.Read More

Billabong Creates the Perfect In-Store Customer Checkout Experience With SalePoint and Ingenico

Billabong teamed with SalePoint to deploy Ingenico’s leading iSC Touch 250 into more than 100 multi-banner stores in time for the holiday season. Billabong can now utilize the revenue producing promotions such as ads, videos, couponing, targeted up-selling and cross-selling opportunities, gift card sales, extended warranties, digital signage and more – on a colorful, interactive, high-resolution touchscreen display that engages and involves customers throughout the payment process.  All forms of payment are now accepted, including NFC-based mobile wallets, contactless and smartcard EMV chip-based payments.Read More

SalePoint Acquires PatientWorks Division from NewBold Corporation

SalePoint today announced that it had acquired the assets of the PatientWorks Division of the NewBold Corporation.

SalePoint through a newly formed, wholly owned subsidiary PatientWorks Corporation acquired the assets of the PatientWorks business from NewBold Corporation. The terms of the transaction were not disclosed.

Larry Haworth, CEO of SalePoint, stated “We are pleased to add the PatientWorks solutions to our company. We have been a reseller of the PatientWorks solutions so it was a natural fit when we learned the business was for sale. The PatientWorks solutions including KioskWorks have seen strong growth during the last year and we are excited about the opportunities we see in combining our businesses.”

PatientWorks Corporation will continue to operate from the Cary, North Carolina office with certain corporate administrative functions being performed by SalePoint in its San Diego headquarters. The effective date of the acquisition was February 22, 2012.