iVend Retail is an integrated, omnichannel retail solution designed for the way retailers work today
iVend Retail enables retail brands to deliver a personalized, seamless and differentiated omnichannel shopping experience across all retail channels.
Enterprise Class Solution
Stable, Secure and Integrated enterprise class applications
Enhanced Shopper Experience
Attract, Engage and Convert customers with an enhanced and personalized shopping experience
Stay connected to the store to process transactions from the shop floor or beyond, anywhere, anytime
Integrated touch points extend a consistent shopping experience across all channels
We Know Retail
SalePoint understands the challenges retailers face. For over 25 years, we have been delivering solutions that reduce cost, drive profits and streamline operations, in your stores, and across your chain. SalePoint partners with CitiXsys to deliver iVend Enterprise – a powerful, complete solution.
- Gain visibility – achieve proactive control of your business through automatic alerts, workflows, and response to key business events and customer needs.
- Strengthen customer loyalty – track all customer contacts and purchasing preferences; launch targeted promotions, offers, and personalized campaigns that keep customers coming back to buy more.
- Anticipate customer demand – analyze complete past transaction data to predict what customers will buy, check inventory availability in real time, and balance stock levels to match demand.
- Optimize inventory management – manage your inventory level to match anticipated demand; track all stock items and movements with full visibility into real-time inventory availability.
- Grow online presence and sales – design and manage online stores and seamlessly integrate them with back-end inventory management, order processing, shipment tracking, and payment systems.
- Streamline operations – seamlessly integrate key in-store and head office business processes into a single, unified system.
Redefine the Customer Experience
More than ever before, customers want streamlined retail experiences. Leading retailers choose iVend Retail to turn the Point-of-Sale (POS) into a modern Point of Service, gain real-time customer insights that inform inventory and merchandising decisions, and in turn help retailers reduce costs, drive profits and streamline operations in stores, and across the retail chain.
Designed for maximizing sales and customer satisfaction across all retail channels, iVend Retail provides enterprise-wide inventory visibility leading to better fulfilment from in-stock inventory from anywhere in the enterprise. With iVend Retail, all departments rely on a single stream of data truth to make informed decisions faster, improve management and streamline processes that drive profit, all the while delighting shoppers. With emphasis on performance and functionality, iVend Retail empowers the Enterprise Retailer by providing Integrated Omnichannel Retail Management Solutions – For The Way Retailers Work Today.
End-to-end Retail Management Solutions
Business Benefits You Can Measure
From POS, mobile and online stores to managing inventory with a single stock pool and loyalty programs, iVend Retail provides tangible business benefits:
5% increase in sales due to click and collect functionality
4% (of sales) savings in inventory carrying costs
Over10% increase in sales due to assisted selling using mPOS
10% increase in sales due to use of loyalty or CRM data