Healthcare Solutions

Patient Self-Service Check-In

PatientWorks, our wholly owned subsidiary, is a leader in providing patient self-service solutions for the healthcare industry. We offer a variety of self-service solutions to automate your registration process. Patient self-service check-in kiosks improve patient satisfaction, save costs, and protect patients and staff from infection. Patients can complete the entire registration process on the kiosk and the solution is seamlessly integrated with your EMR and patient accounting systems.

Benefits include fast check-in, lower wait times, increased revenue collection before the service is performed, more accurate patient data, and visibility over patient flow.


Mobile Patient Check-In

Provide your patients with the convenience of using their smart phones, tablets or home PCs to complete their registration tasks. Patients can precheck-in ahead of their appointments completing all the registration tasks and staff has immediate visibility on each task the patient has completed.

Patient Messaging

Enhance your communications with your patients through real time texting and emails during the registration process and beyond. In the pre-registration queue see if patients have not completed a task or have indicated health conditions that require you to adjust their appointments. Immediately and easily communicate with them. Supports "wait in car" policies and other means of reducing risk of infection. The solution allows for free form texting or standardized templates for standardization and speed.


Appointment Self-Scheduling

PatientWorks software allows patients to book appointments integrated with your scheduling application. They can also confirm, cancel, and view appointments.

The solution provides additional conveniences to patients and allows providers to save staff time involved in scheduling appointments, performing registration tasks, collecting payments, verifying demographic data, symptoms, medical history, and completing registration or clinical forms.

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Superior Customer Support

PatientWorks provides excellent customer support. We have a team with years of experience implementing healthcare technology solutions. We understand the complex issues involved in patient registration, best practices, and the demands on our customer's resources. Let us guide you through a project to automate your patient registration process and allow us to provide fast and responsive service after the go live.

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EMR Integrations

With our integration engine, we seamlessly integrate the patient check-in and eForms software with your EMR applications. Our integrations include all the major EMR's such as MEDITECH, Cerner, Epic, Allscripts, NextGen, and eClincalWorks. Our database is a mirror imagine of your EMR and scheduling system. We send electronic forms with patient signatures to imaging.

Patient self-service registration projects provide an immediate return on investment. If you are facing staff shortages, we can show you how to register more patients with reduced headcount. If your normal registration time per patient is 8 to 10 minutes and a large percentage of patients use the self-service solution, you can save significant staff time, freeing staff to work on clinical issues rather than paperwork.