24 x 7 Help Desk
Our team is ready to assist you. We provide quick answers to application questions, help troubleshoot hardware, and escalate when needed for effective and timeline resolution to keep your systems running.
- 24x7, Seven Days a Week
- Hardware Troubleshooting and Support
- We Partner with Hardware Vendors for On-Site and Depot Repairs
- Your Calls are Answered Quickly by a US Based Team
- Calls are Logged and Often Solved Immediately
- Part of a Complete Support Solution
Our knowledgeable and highly trained team is ready and able to help. Our team can help answer questions, solve problems and troubleshoot difficult issues that impact your operations.
- Enterprise Support
- Point of Sale Support
- Problem Reproduction and Resolution
- US Based and Ready to Help
Implementation and Training
Project Managers oversee all aspects of of our relationship with the client from the start. Our focus is your success.
- Project Planning
- New Product Implementation
- Project Management
- Tailored Training
- Enterprise to Store
- Post Implementation Review
How can we help?
Optimize your kiosk, point of sale and payment processing with SalePoint solutions. Communicate with customers easily. Empower them to pay from anywhere at their convenience in an affordable manner. Reduce internal costs of processing payments. Secure your transactions. Avoid chargebacks and comply with PCI Standards.
SalePoint has been providing solutions to Retail, Healthcare, Higher Education, Government and Retail since 1987. Our customers include NYU Med Center, Indiana State University, Durham College, Kern Community College, North Carolina Central, Spencer Gifts, Cato Fashions, Spirit Halloween, Kittery Trading Post and many others.
We would be happy to discuss your current payment processing needs. Give us a call.
Integration with your enterprise systems is a key to making payment processing seamless and to reducing staff time and costs. We are experienced in integrating our solutions with enterprise applications, such as ellucian, to provide real time payment processing. We also support all the major credit card processors.
Eye on Security
With Cyber attacks and scams increasing in frequency, we take security of our applications very seriously. Working in conjunction with our customers' security teams we adhere to industry standard security practices. Our staff is trained on HIPAA compliance, PCI and PA-DSS Compliance for payment processing, and follow our Cyber Insurance Company recommendations on internal systems security.
There are many hidden costs involved with payment processing. They include merchant services fees, software fees, hosting fees, chargebacks, staff time in processing payments, audits, reconciliations, etc. It is an area of revenue management that deserves special attention. There are many ways to improve your revenue management and customer service. Let's talk.