SalePoint's Retail Services
For over 30 years, our experienced and knowledgeable staff has been focused helping our customers success. Our restaurant and retail services specialists are passionate about supporting you and it shows. Let us show you how our 24x7 support team can help you.
- 24x7 Technical Support
- We Know Hardware, Software and Understand your environment
- Application Support - Get the Most from your applications
- Implementation and Training
- Development Team for Key Enhancements and Modifications
- Soley based in the United States
24x7 Technical Support
Our Technical Support staff is ready to assist you. We provide quick answers to application questions, help troubleshoot hardware, and escalate when needed for effective and timeline resolution to keep your operations running.
- 24x7, Seven Days a Week
- Hardware Troubleshooting and Support
- We Partner with Hardware Vendors for On-Site and Depot Repairs
- Your Calls are Answered Quickly
- Calls are Logged and Often Solved Immediately
- Part of our Complete Support Solution
Application Support
SalePoint's knowledgeable and highly trained team is ready and able to help. Whether related to your front end operations or enterprise software, our restaurant and retail services team can help answer questions, solve problems and troubleshoot difficult issues that impact your business.
- Enterprise Support
- Front End Support
- Problem Reproduction and Resolution
- Standing by and Ready To Help
Implementation and Training
Project Managers oversee all aspects of our relationship with you from the start. Our focus is your success.
- Project Planning
- New Product Implementation
- Project Management
- Tailored Training
- Enterprise to Front End
- Post Implementation Review
Product Enhancements
We have a full time staff of experienced, professional software engineers, ready to turn your dreams into reality.
- Integrated Payments
- Credit Card Merchant Services
- Front End Workflows
- Custom Reporting
- Enterprise Management
- Experienced and Skilled
Why Choose SalePoint?
We have great products, but what sets us apart is our exceptional support. We have a team of experienced, in-house staff that offer true 24/7 support. We are passionate about our customers. It is a commitment you will notice.
- Dedicated, Knowledgeable, and Caring Staff
- On Site or Remote
- Planning, Training, Implementation
- Customization, Enhancements
- We Have Earned Trust and Respect of our Customers
- Let Us Earn Yours!
